Frequently asked.
The essentials on how tokn works, what's included, and how to get started.
How does tokn work?
You pick the experiences you want in the catalog, filtered by city and type. tokn organizes it all into a plan with a map, a budget, and an essentials checklist, for the Golden Route (Tokyo, Osaka, Kyoto and Nara).
What's the Golden Route, and why only these 4 cities?
It's the most-traveled route in Japan. 63% of travelers worldwide follow it. By focusing on just these 4 cities, we get a deeper, more curated catalog instead of a generic one for the whole country.
What's included in the Free plan?
Access to a sample of the catalog, up to 7 experiences in your plan, a dashboard with map and budget, and the essentials checklist with saved progress.
What do I get with TOKN Unlocked?
The full catalog (100+ experiences), unlimited additions to your plan, step-by-step essentials guides, and access to new experiences added during your access period.
How much does it cost, and how does payment work?
€34.90, one-time payment: no subscription, no auto-renewal. It gives you 6 months of Unlocked access.
Is there a discount for newsletter subscribers?
Yes, subscribers pay €29.67 (-15%) for Unlocked. It's the only way to get the discount.
What happens after the 6 months expire?
Your plan stays saved for as long as you keep your account. When you travel again, you reactivate access and everything is right where you left it. You go back to seeing only the sample catalog and the limit of 7, but what you had already planned does not disappear.
Do I need to create an account?
To try it out, no: you can plan without an account and everything stays saved on this computer. The account is what lets your plan follow you across devices, lets you plan with someone else, and holds your Unlocked access.
Can I cancel my payment?
Since it's a one-time payment and not a subscription, there's nothing to cancel or get charged for later. If there's ever an issue with your payment, we'll sort it out case by case.